Harlequin Paint is committed to delivering your paint supplies quickly and efficiently. This Shipping Policy outlines our shipping methods, costs, estimated delivery times, and other relevant information.
 

Shipping Methods:

We offer a couple of shipping methods to meet your needs:

• Standard Delivery: This is our most economical option, with shipments generally arriving within 2-5 business days (depending on your location).

• Local Pickup: If you're located near our showroom in Cape Town, you can choose to pick up your order in person.
   

Shipping Costs:

Shipping costs are calculated as a flat Rate of R150.00 per order. You can view the shipping cost during checkout before confirming your order.

Free Shipping: We offer free standard shipping on orders over R500.00.

Delivery Times:

Delivery times are estimates and may vary depending on factors such as distance, weather conditions, and carrier service levels. Standard delivery typically takes 2-5 business days after your order ships. order pick services usually ready for collection within 24 - 48 hours on business days.

Order Processing Time:

Please note that orders generally take 1-2 business days to process before they are shipped. This means that the delivery time is calculated from the date your order ships, not the date you place it.

International Shipping:

We currently do not offer international shipping. However, we are working on expanding our shipping options in the future.

Tracking Your Order:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow the progress of your shipment on the carrier's website.

Delivery Instructions:

If you have any special delivery instructions, such as leaving your package at a specific location or requiring a signature upon delivery, please let us know in the order notes section during checkout.

Damages and Losses:

In the unlikely event that your order arrives damaged or is lost, please contact us within 2 business days of delivery so we can assist you.

Changes to This Policy:

We reserve the right to modify this Shipping Policy at any time. We will post any changes on this page, so please check back periodically for updates.
 

Contact Us:

If you have any questions about this Shipping Policy, please contact us at info@harlequin.co.za or
call us on (021) 510-7252.